Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect minimal information necessary to process your hardware wallet orders:

  • Order Information: Name, shipping address, email, phone number
  • Payment Information: Processed securely through third-party payment processors
  • Device Information: Browser type, IP address for security purposes
  • Communications: Support inquiries and correspondence

Important: We never collect or store information about your cryptocurrency holdings, transactions, or private keys. Our hardware wallets operate independently.

2. How We Use Your Information

We use collected information solely for:

  • Processing and fulfilling hardware wallet orders
  • Providing customer support and technical assistance
  • Sending order confirmations and shipping updates
  • Complying with legal obligations
  • Preventing fraud and ensuring website security

We do not use your information for marketing purposes without explicit consent.

3. Information Sharing

We share information only with:

  • Shipping Partners: To deliver your hardware wallet orders
  • Payment Processors: To process secure payments
  • Legal Authorities: When required by law

We never sell, rent, or trade your personal information.

4. Data Security

We implement industry-standard security measures:

  • SSL/TLS encryption for all data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and updates
  • Limited access to personal information
  • Secure disposal of unnecessary data
5. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal data
  • Restrict processing of your data
  • Data portability
  • Object to processing

Contact us at privacy@node.com to exercise these rights.

6. Cookies and Tracking

We use cookies for:

  • Essential website functionality
  • Shopping cart persistence
  • Security and fraud prevention
  • Analytics (with your consent)

You can manage cookie preferences through our cookie banner.

7. Contact Information

For privacy-related questions or requests:

Email: privacy@node.com

Address: Node Inc., 95 3rd St 2nd Floor, San Francisco, CA 94103

Phone: +1 (555) 123-4567