Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect minimal information necessary to process your hardware wallet orders:
- Order Information: Name, shipping address, email, phone number
- Payment Information: Processed securely through third-party payment processors
- Device Information: Browser type, IP address for security purposes
- Communications: Support inquiries and correspondence
Important: We never collect or store information about your cryptocurrency holdings, transactions, or private keys. Our hardware wallets operate independently.
2. How We Use Your Information
We use collected information solely for:
- Processing and fulfilling hardware wallet orders
- Providing customer support and technical assistance
- Sending order confirmations and shipping updates
- Complying with legal obligations
- Preventing fraud and ensuring website security
We do not use your information for marketing purposes without explicit consent.
We share information only with:
- Shipping Partners: To deliver your hardware wallet orders
- Payment Processors: To process secure payments
- Legal Authorities: When required by law
We never sell, rent, or trade your personal information.
We implement industry-standard security measures:
- SSL/TLS encryption for all data transmission
- Secure data storage with encryption at rest
- Regular security audits and updates
- Limited access to personal information
- Secure disposal of unnecessary data
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your personal data
- Restrict processing of your data
- Data portability
- Object to processing
Contact us at privacy@node.com to exercise these rights.
We use cookies for:
- Essential website functionality
- Shopping cart persistence
- Security and fraud prevention
- Analytics (with your consent)
You can manage cookie preferences through our cookie banner.
For privacy-related questions or requests:
Email: privacy@node.com
Address: Node Inc., 95 3rd St 2nd Floor, San Francisco, CA 94103
Phone: +1 (555) 123-4567