Nadx
Shipping Information

Shipping Policy

Fast, secure, and reliable worldwide delivery

Free Shipping: On all orders over $200 worldwide with Standard Shipping

Shipping Options

Standard Shipping

10-15 business days

$15.99

FREE over $200
  • • Tracking included
  • • Insurance up to $100
  • • Signature required

Express Shipping

5-7 business days

$29.99

Most Popular
  • • Priority handling
  • • Full tracking
  • • Insurance up to $500

Priority Shipping

2-3 business days

$49.99

Fastest
  • • Expedited processing
  • • Real-time tracking
  • • Full insurance coverage
International Shipping

We ship to over 50 countries worldwide with secure, tracked delivery.

Supported Countries

North America:

  • • United States
  • • Canada
  • • Mexico

Europe:

  • • United Kingdom
  • • Germany
  • • France
  • • And 25+ more

Asia-Pacific:

  • • Japan
  • • Australia
  • • Singapore
  • • And 15+ more

Other Regions:

  • • Brazil
  • • South Africa
  • • Israel
  • • And more

International Considerations

  • Customs duties and taxes may apply
  • Delivery times may vary by location
  • Some countries have import restrictions
  • Tracking available for all shipments
  • Customer responsible for local fees
Processing and Handling

Order Processing

  • Orders processed within 1-2 business days
  • Confirmation email sent immediately
  • Tracking information provided when shipped
  • Business days: Monday - Friday (excluding holidays)
  • Cut-off time: 2:00 PM PST for same-day processing

Secure Packaging

  • Tamper-evident security packaging
  • Discreet shipping labels (no product details)
  • Protective padding and anti-static materials
  • Quality control inspection before shipping
  • Insurance and tracking on all shipments
Security and Privacy

We take the security and privacy of your shipments seriously:

Security Measures:

  • Tamper-evident packaging
  • Secure warehouse facilities
  • Background-checked staff
  • Chain of custody tracking
  • Insurance coverage

Privacy Protection:

  • Discreet packaging labels
  • No product identification on exterior
  • Minimal shipping information
  • Secure data handling
  • GDPR compliant processes
Delivery and Tracking

Tracking Your Order

  • Tracking number provided via email when shipped
  • Real-time updates through carrier websites
  • SMS notifications available for most carriers
  • Estimated delivery dates provided
  • Delivery confirmation with signature

Delivery Requirements

  • Signature required for all hardware wallet deliveries
  • Must be delivered to the billing address (security measure)
  • Alternative delivery arrangements available upon request
  • Package will be held at local facility if delivery fails
  • Redelivery attempts made for 3-5 business days
Important Notes

Shipping Restrictions

  • Some countries may restrict electronic device imports
  • Cryptocurrency-related products may face additional scrutiny
  • We cannot ship to PO Boxes for security reasons
  • Military APO/FPO addresses require special handling

Delays and Issues

  • Weather, customs, or carrier delays may occur
  • We'll notify you of any significant delays
  • Contact support for delivery issues or concerns
  • Insurance claims processed for lost or damaged packages
  • Replacement products shipped immediately when possible
Contact Shipping Support

For shipping questions or issues:

Email: shipping@node.com

Phone: +1 (555) 123-4567

Hours: Monday - Friday, 9:00 AM - 6:00 PM PST

Address: Node Inc., 95 3rd St 2nd Floor, San Francisco, CA 94103

Need Help? Our shipping team is here to ensure your hardware wallet arrives safely and securely.