Legal Document

Terms of Service

Last updated: December 2024

Important: These terms govern your use of Shengni products and services. Please read carefully before making a purchase.

1. Acceptance of Terms

By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

  • These terms apply to all users, visitors, and customers
  • Terms may be updated periodically with notice
  • Continued use constitutes acceptance of updated terms
  • Local laws and regulations may also apply
2. Product Disclaimer

CRITICAL: Node is NOT a financial service provider, cryptocurrency exchange, broker, or investment advisor. We manufacture and sell physical hardware wallet devices only.

Our hardware wallets are physical storage devices designed to:

  • Store cryptocurrency private keys offline
  • Provide secure transaction signing capabilities
  • Protect against online threats and malware
  • Enable secure cryptocurrency management

We do NOT provide:

  • Cryptocurrency exchange or trading services
  • Investment advice or financial planning
  • Wallet hosting or cloud storage services
  • Money transmission or payment processing
  • Banking or financial institution services
3. Product Usage and Limitations

Hardware wallets have specific limitations and requirements:

Device Limitations:

  • Requires compatible software for transactions
  • Internet connection needed for blockchain interaction
  • User responsible for device security and backup
  • Recovery seed phrases must be stored securely
  • Device damage may result in permanent loss

User Responsibilities:

  • Proper device setup and configuration
  • Secure storage of recovery information
  • Regular firmware updates
  • Understanding of cryptocurrency risks
  • Compliance with local regulations
4. Orders and Payment

Order Processing

  • Orders are processed within 1-2 business days
  • We reserve the right to refuse or cancel orders
  • Prices are subject to change without notice
  • All orders are subject to product availability

Payment Terms

  • Payment is required at time of order
  • We accept credit cards, PayPal, and cryptocurrency
  • All prices are in USD unless otherwise stated
  • Taxes and duties may apply based on location
5. Intellectual Property

The Shengni website, products, and all related content are protected by intellectual property laws:

  • Trademarks, logos, and brand names are our property
  • Product designs and firmware are proprietary
  • Website content is protected by copyright
  • Open source components are governed by their respective licenses
  • Unauthorized use or reproduction is prohibited
6. Privacy and Data Protection

We are committed to protecting your privacy and personal information:

  • We collect minimal information necessary for order fulfillment
  • Personal data is processed according to our Privacy Policy
  • We never access or store your cryptocurrency information
  • Hardware wallets operate independently of our systems
  • GDPR and other privacy regulations are strictly followed
7. Limitation of Liability

Important: Our liability is limited to the purchase price of the hardware device.

Shengni shall not be liable for:

  • Loss of cryptocurrency or digital assets
  • Investment losses or missed opportunities
  • Consequential, indirect, or punitive damages
  • Third-party software or service failures
  • User error or misuse of products
  • Regulatory or legal consequences
  • Force majeure events or circumstances beyond our control
8. Warranty and Support

Hardware Warranty:

  • 2-year limited hardware warranty
  • Covers manufacturing defects only
  • Does not cover user damage or misuse
  • Warranty void if device is tampered with

Support Services:

  • Technical support for device setup
  • Firmware update assistance
  • General usage guidance
  • No recovery of lost funds or keys
9. Prohibited Uses

You may not use our products or services for:

  • Illegal activities or money laundering
  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Reverse engineering or unauthorized modification
  • Resale without proper authorization
  • Activities that could harm our reputation
10. Governing Law and Disputes

These terms are governed by the laws of California, United States. Any disputes will be resolved through:

  • Good faith negotiation as the first step
  • Binding arbitration if negotiation fails
  • Jurisdiction in San Francisco County, California
  • English language for all proceedings
11. Changes to Terms

We reserve the right to modify these terms at any time:

  • Changes will be posted on our website
  • Email notification for significant changes
  • 30-day notice period for material changes
  • Continued use constitutes acceptance
12. Contact Information

For questions about these Terms of Service:

Email: legal@node.com

Address: Node Inc., 95 3rd St 2nd Floor, San Francisco, CA 94103

Phone: +1 (555) 123-4567

By purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.