30-day money-back guarantee on all hardware wallets
Customer Satisfaction: We stand behind our products with a comprehensive 30-day return policy
We offer a 30-day money-back guarantee on all hardware wallet purchases. If you're not completely satisfied with your purchase, you may return it for a full refund within 30 days of delivery.
To be eligible for a return, your hardware wallet must meet the following conditions:
Follow these simple steps to return your hardware wallet:
Email returns@vaulwallets.com or call +1 (555) 123-4567 to initiate your return request. Include your order number and reason for return.
We'll provide a Return Merchandise Authorization (RMA) number and prepaid return shipping label within 24 hours.
Securely package the product in its original packaging, attach the return label, and drop off at any authorized shipping location.
Once we receive and inspect your return, we'll process your refund within 3-5 business days to your original payment method.
Want a different model? We offer free exchanges within 30 days:
Received a defective product? We'll make it right:
All Node hardware comes with comprehensive warranty protection:
Need help with a return or have questions about our refund policy?
Email: returns@node.com
Phone: +1 (555) 123-4567
Hours: Monday - Friday, 9:00 AM - 6:00 PM PST
Return Address: Node Returns, 95 3rd St 2nd Floor, San Francisco, CA 94103
Customer Satisfaction Guarantee: We're committed to ensuring you're completely satisfied with your Node purchase.